Shop and Privacy policies


CONTACT :

Bel’s Mini World
Falstaff Close
Sutton Coldfield
United Kingdom

Telephone number : 07758 952212

Email contact : bel [!at] belsminiworld.co.uk_

TERMS OF USE :

My Tiny Creations

Hi, I’m Bel

All my miniatures, jewellery and other different lovely mini-projects are carefully sculptured by myself. That includes each step from the sculpting to the assembling. I also prepare the orders and answer e-mails myself.

Due to the handmade nature of my work, slight variations are normal as all the creations are unique pieces. The materials that I use are polymer clay, wood and others when needed. The jewellery is assembled using different kinds of materials. Each product description usually states what materials are used.

All the items displayed on my website are for adult collectors and are not suitable for children as may contain small parts.

Shipping

Shipping Worldwide!

The standard service that I use is Royal Mail – Signed For for all UK parcels and Royal Mail International Tracked & Signed for overseas.

Orders are usually dispatched within 1-3 business days of receiving cleared payment and I will always notify the buyer when the parcel has been posted.

Customs Charges and Import Duties: we are not responsible for any charges imposed by the country of delivery. These may vary so please check on the website of your own Government’s country for details.

Payment

I accept the following payment methods :

• UK : Paypal, Credit/Debit Card
• European Union : Paypal, Credit/Debit Card
• Rest of the World : Paypal, Credit/Debit Card

If there is no response within 4 days, the order will be cancelled for lack of payment. If you need more time, just let me know.

Returns & Exchanges

You always know every information about my creations, sizes, materials, photos … but if you need more information, please ask me before buying it because due the nature that they are unique and handmade creations I can not accept returns or exchanges.

However, if a problem should arise please contact me directly at bel [!at] belsminiworld.co.uk as I am always happy to try and sort it out.

Special Orders

– If there’s anything you would like to have at 12th scale just send me a picture and any indications about any variations you may wish and I will come back to you the earliest possible.

– Upon agreement I will ask you 100% of the final price in order to start.
– Waiting time varies between 1 and 4 weeks.

Privacy Policy:

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through www.belsminiworld.co.uk or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including any third party services you access through www.belsminiworld.co.uk.

Personal Information I Collect

To fulfill your order, you must provide me with certain information (which you authorised www.belsminiworld.co.uk to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;

when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;

if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the www.belsminiworld.co.uk Policies and Terms of Use. I use your information as necessary to comply with my obligations under the Policies and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Bel Ayala, am the data controller of your personal information. If you have any questions or concerns, you may contact me at bel [!at] belsminiworld.co.uk